Legal

Privacy Policy

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GraceSoft ("we", "our", "us") operates the GraceSoft PaperStack website and design system. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our products. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

1. Information We Collect

Information You Provide

We may collect personal information you voluntarily provide when you:

  • Fill out our contact or early-access form
  • Subscribe to product updates or our newsletter
  • Contact us directly by email or other means

This may include your name, email address, company name, and any message content you submit.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical data including:

  • Browser type and version
  • Operating system
  • Referring URLs
  • Pages visited and time spent on pages
  • IP address (anonymised where possible)

We use privacy-respecting analytics tools that do not set tracking cookies without consent.

2. How We Use Your Information

We use the information we collect to:

  • Respond to enquiries and contact form submissions
  • Send product updates, release notes, and announcements (with your consent)
  • Improve the website and our products
  • Comply with legal obligations
  • Detect and prevent fraud or abuse

We will never sell, rent, or trade your personal information to third parties.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, our legal bases for processing personal data are:

  • Consent — for newsletter subscriptions and optional data collection
  • Legitimate interests — for improving our products and communicating with potential users
  • Legal obligation — where required by applicable law

4. Data Sharing and Third Parties

We may share your data with trusted third-party service providers who assist us in operating our website and delivering our service, including:

  • Email delivery services (e.g., for transactional emails)
  • Analytics providers (with data minimisation in place)
  • Form hosting services (e.g., Tally, Typeform)

All processors are bound by data processing agreements and are prohibited from using your data for their own purposes.

We may also disclose your information where required by law, court order, or to protect the rights, property, or safety of GraceSoft, our users, or the public.

5. Cookies

Our website may use cookies for essential functionality and, with your consent, for analytics. You can control cookies through your browser settings. Disabling cookies may affect some features of the site.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Contact form data is retained for up to 2 years unless you request earlier deletion.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your data ("right to be forgotten")
  • Restrict or object to certain processing
  • Data portability
  • Withdraw consent at any time (without affecting prior lawful processing)

To exercise any of these rights, please contact us at privacy@gracesoft.dev. We will respond within 30 days.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, alteration, and disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website and products are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. Links to Third-Party Sites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Your continued use of the website after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy, please contact:

GraceSoft
Email: privacy@gracesoft.dev